Lowe's Store Seasonal Employee in Albuquerque, New Mexico

Job Description:

Key Responsibilities

  • Complies with all safety procedures.

Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Loss


Processes sales transactions by operating registers; scanning and verifying product information in register; demagnetizing security tags and

removing hard security tags; inspecting contents of open items; bagging merchandise; and adjusting to different types of transactions

according to company guidelines.

Prevents loss by monitoring merchandise entering and leaving the store entrances and exits; assisting customers or employees who trigger

the alarm, determining cause, and resolving the issue according to the company training guidelines; notifying management of potential

issues and when suspicious activity or incidents occur; and deterring shoplifters.

  • Addresses customer questions and complaints in person or over the phone; and transfers calls as necessary.

  • Greets customers and addresses and/or escalates customer complaints and notifies manager of procedure violations.

  • Assists associates and other team members.

  • Sells extended protection plans to customers when appropriate.

  • Responds to 3-in-Line by ensuring other registers are opened immediately.

Prints order tickets and checks them against merchandise; and ensures customer loads (e.g., large ticket items) are properly checked by

verifying receipts and signing off on loading tickets.

  • Assists customers in loading their purchase into their car or calls code 50 to get assistance from others in the store.

  • Enrolls customers in the MyLowes program and activates the card.

Process returns/refunds for customers; inquires about returned merchandise to find out if it is damaged; and places faulty slips on

returned merchandise.

  • Answers incoming phone calls and directs calls or takes messages as needed.

  • Looks up items that do not scan and enters them manually.

  • Sweeps, cleans glass, and organizes the cash register area.

  • Enters and submits customer orders, including pick-up-later orders.

  • Assists customers in picking up internet orders and calls the Assistant Store Manager (ASM) to unlock the cage when necessary.

  • Looks up competitor prices for products to verify price match; and looks up product information in system (e.g., Genesis).

  • Places completed internet orders into the cage in the internet bay in receiving or Return to Manufacturer (RTM) area for shipping.

Prepares register area for customer transactions at the beginning and end of shift by confirming functionality of registers and scanners and

stocking register supplies (e.g., Register tape).

  • Assists customers in obtaining pick-up-later orders by loading or unloading merchandise.

Job ID: 1384293BR

Line of Business: Store

Job Category: Cashier

Department: 0704 - Cashiers (Front)

Employment Type I: Temporary

Employment Type II: Full-Time

Location #: 0756

Location Name: N.E. Albuquerque, NM

City: Albuquerque

State: NM

EEO Statement:

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.