Ferguson Enterprises, Inc. Showroom Customer Coordinator in Albuquerque, New Mexico

Job Description:

Showroom Customer Coordinator

If a career with an organization that rewards performance and provides a stable and supportive environment for its associates nationwide sounds good to you, Ferguson may just be the place for you. Our people are our biggest asset and share a common passion for customer service, which has helped shape us into the industry leader we are today.

Ferguson is currently seeking the right individual to fill an immediate need for a Showroom Customer Coordinator in our Albuquerque, NM location.

If you are a professional, career-minded individual with an interest in sales and who is committed to great customer service, this is the position for you!


  • Enthusiastically greet all customers entering the showroom.

  • Effectively communicate appointment policy.

  • Prepare literature packages.

  • Manage central appointment book.

  • Manage customer job folders.

  • Maintain bid follow-up system.

  • Address “Thank You” cards for whole house selections.

  • Manage sign-in book.

  • Answer incoming showroom calls.

  • Assist with showroom administrative duties as time permits.

  • Maintain literature levels.

Ferguson raises the bar for industry standards as the top-rated wholesale supplier of commercial and residential plumbing supplies. However, our expertise goes beyond plumbing. We are a diverse distributor that spans multiple businesses including HVAC/R, waterworks and industrial. In the past 65 years, we’ve grown from a local distributor to a $15 billion dollar company with more than 1,400 locations and over 24,000 associates nationwide. We pride ourselves on delivering world-class service, and our customers know that “Nobody expects more from us than we do” is more than just a tagline to Ferguson associates. It’s a cultural belief that is demonstrated every day through exceptional customer service, product selection and industry knowledge.