NORC Human Resources Representative in Albuquerque, New Mexico
Human Resources Representative
Job no: 493638
Work type: Regular Full-Time
Location: Albuquerque, NM
Capability Area: Human Resources
NORC at the University of Chicago is seeking a detail-oriented Human Resources Representative to join our HR Operations in the Albuquerque call center.
This is an ideal position for an individual looking to grow his or her HR career with a focus on recruiting and employee relations.
DEPARTMENT: HUMAN RESOURCES
The NORC Human Resources Department supports NORC's mission, values, and guiding principles through collaboration with research, operations, and administrative departments to recruit, develop, and retain top staff. NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally- protected characteristics.
It is the mission of the NORC Human Resource Department to provide effective human resource management by developing and implementing policies, programs, and services.
Nurture a positive working relationship with local and state agencies, local community groups, all employees within NORC, and the community at large.
Collaborate with local, state and federal agencies to secure hiring and training assistance.
Produce standard reports; perform mail merges; maintain files.
Participate in recruiting activities such as, representing NORC at job fairs, producing offer letters, initiating background checks, and conducting orientations.
The HR Representative is a non-exempt employee who can successfully perform job duties with support and supervision from the HR Associate.
The ability to follow instructions and escalate HR and staffing issues for management review and input is a key success factor.
The HR Representative will also:
Enter and audit employment transactions, such as applicant data, new hires, rehires, status changes, pay rate changes and terminations, into the ADP HR system.
Assist in recruitment activities for Telephone Interviewers, including posting jobs, maintaining data in the ATS, sending and collecting onboarding paperwork.
Initiate eVerify requests and verify I-9 data accuracy for data entry. Initiate background check requests for all new hires coordinating with HR team in Chicago.
Provide employee relations support including counseling employees and documenting investigations in collaboration with the Albuquerque ER team.
Support leave of absence and worker's compensation processes for call center in collaboration with Chicago-based HR team.
Support HR Associate in the daily maintenance of the center.
Provide miscellaneous administrative support as needed.
A high school diploma or equivalent with at least 1 year of experience in Human Resources experience required, Bachelor’s Degree preferred.
Ideal candidates will be organized and pay attention to details and deadlines; have good customer service skills; have familiarity with Human Resources processes and procedures; good written and oral communication skills; good problem-solving skills.
Good working knowledge of MS Excel, MS Word, and MS Outlook is required.
NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, NORC has conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with NORC to transform increasingly complex information into useful knowledge.
NORC conducts research in five main areas: Economics, Markets, and the Workforce; Education, Training, and Learning; Global Development; Health and Well-Being; and Society, Media, and Public Affairs.
We provide comprehensive and integrated services that span the research cycle, and offer solutions that anticipate and address critical needs in research and data science. We approach all work with deep technical expertise, a spirit of collaboration, and a commitment to scientific integrity.
A TRADITION OF EXCELLENCE:
As one of the oldest not-for-profit, academic research organizations in the United States, and through its affiliation with the University of Chicago, NORC maintains the highest standard of professional excellence and scientific rigor, and is committed to broad dissemination of its findings.
A PASSION FOR INNOVATION:
NORC’s subject matter experts and survey professionals develop and employ innovative study designs, research methods, and technical applications to derive meaningful and accurate results.
A COMMITMENT TO COLLEGIALITY:
NORC cultivates an interdisciplinary culture of achievement in which senior investigators from diverse fields and professional backgrounds collaborate with the next generation of researchers in an open, collegial environment.
NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally-protected characteristics.
Advertised: March 9, 2018Mountain Standard Time