Comcast Generalist 3, Human Resources in Albuquerque, New Mexico

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Military Experience Welcomed!


Responsible for duties within the West Division Office Human Resources department, supporting Senior Director of HR of Residential Sales and Marketing. Will also support the Field Sales Support Center of Excellence in Saint Paul, MN. Has in-depth experience, knowledge and skills in Human Resources. Provides support in such areas as recruitment and employment, personnel records, benefits and pay administration, data analytics, employee relations, training, performance management, AAP/EEO, and other project areas as assigned. Works with minimal supervision/guidance and usually determines own work priorities. Is accountable for individual results and impact on team.

Primary Responsibilities:

- Answers basic employee inquiries (e.g., benefits, Manager/Employee self-service, tools and forms, etc.) as needed and re-directs to appropriate personnel as needed for more complex issues

- Provides full HR business partnership including counseling, employee relations, orientating and training new leaders on interpretation and administration of HR policies and systems, talent management process, survey action planning, leadership development initiatives, etc., for assigned client groups. Serves as initial point of contact for company employee issues and inquiries.

- Assembles various human resources materials such as new hire packets, training documents and other department related materials such as Open Enrollment, Brown Bag Lunch and Learns, Great Place to Work Week, Healthy Week, etc.

- Facilitates the onboarding process for new hires and transfers, coordinates and leads new employee orientation and acts as a liaison to coordinate new hire orientation and completes applicable new hire paperwork. Support in new leader onboarding.

- Provides support in the areas of hiring, compensation administration, and employee training.

- Provide communication to client groups about upcoming people-related initiatives

- Assists in administering performance reviews for company employees, helping leaders ensure they are thoroughly documenting through the entire process.

- Consistent exercise of independent judgment and discretion in matters of significance. Conducts investigations and reviews/edits corrective action documentation.

- Coordinates participation in leadership development programs.

- Assist in preparing Talent Review documents.

- Maintains employee personnel files, records, and databases in line with company policies and government regulations. Retains records in line with company retention requirements.

- Processes documents and forms necessary for the implementation of various Human Resources policies, programs, plans, procedures, and practices through HRTM administration and support.

- Prepares ad hoc reports as required (Performance Management, Annual Compliance, Your Voice, Roster information). Conducts audits and analysis for initiatives such as sales compensation changes, satisfaction surveys, leadership effectiveness, and performance review progress, leaves of absence usage, eNPS, turnover, and other HRIS data.

- Provide support in maintaining SharePoint site for applicable teams.

- Coordinates mandatory compliance initiatives (handbook acknowledgments, mandatory training, performance reviews etc.)

- Operates HRIS system to maintain appropriate data integrity (Roster and PersAdmin audits, employee changes, organizations and structural changes, pay changes, etc.)

- Administers Insights training prep and coordination as needed.

- Resolves employee issues involving leaves of absence, benefits, compensation and payroll.

- Assists with reporting and data capture for progression programs. Develop and process information and provide information and letters to Regions.

- Provides Human Resources support and direction to supervisors and employees with the purpose of supporting the business imperatives, enhancing performance, and gaining a return on investment.

- Consistent exercise of independent judgment and discretion in matters of significance.

- Regular, consistent and punctual attendance. Must be able to work nights and weekends as necessary.

- Assists with major projects and initiatives that impact the six Regions in the West Division. Ability to prioritize fast pace environment

- Other duties and responsibilities as assigned.

Core Responsibilities:

- Trains recruiting personnel on eRecruiting's forms, approval processes, postings, and publications.

- Assists in administering performance reviews for every Company employee, meeting with both the employee and the employee's manager, and thoroughly documenting the entire process.

- Screens all resumes submitted for open job positions to find the most qualified candidates.

- Serves as initial point-of -contact for Company's employee issues and inquiries, including but not limited to payroll and Company policies.

- Tracks and maintains all records, ensuring that the hiring remains compliant with the U.S. EEOC.

- Analyzes, evaluates, and improves recruitment and compliance procedures.

- Consistent exercise of independent judgment and discretion in matters of significance.

- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.

- Other duties and responsibilities as assigned.


Education Level:-Bachelor's Degree or Equivalent

Years Experience:-Generally requires 5-7 years related experience

Additional Requirements:

- Degree in in Human Resources, Business Administration, or related field highly preferred

- Experience in the field of Human Resources or applicable business application

- Some travel is required

Years Experience - Generally requires 6-9 years related experience

Comcast is an EOE/Veterans/Disabled/LGBT employer