SAIC Business System Analyst (SR877) Job in Albuquerque, New Mexico

Business System Analyst (SR877) (Job Number:436744)


Job Description:

  • SAIC is seeking a motivated Business System Analyst to analyze business and technical processes to better understand the internal quality assurance, contractor assurance, IT, and operations business functions.

  • Work products created by this individual will support our ITIL service management and software engineer projects.

  • Acts as a liaison between customers, management and staff to define requirements and business cases, develop technical specifications, and configure and test software solutions.

Job Responsibilities:

  • Evaluates customer processes, issues, and needs to facilitate the definition of technical system requirements.

  • Configures solutions in commercial software ensuring operational requirements are met.

  • Resolves issues for customers of enterprise information systems.

  • Plans, coordinates and executes unit, functional, integration or acceptance testing to ensure systems meet business requirements.

  • Recommends technology solutions in support of business processes.

  • Creates documentation and provides training to ensure customer proficiency in support of software solutions.

  • Collaborates with multidisciplinary personnel, including center management, cross-functional process members, line organizations, and external contractors to determine customer's needs.

  • Creates communication and analysis products to increase organizational understanding of customer functions and recommend service and software solutions.


Required Education and Experience:

  • Bachelor's degree in Business Administration, Computer Information Systems, management Information Systems or relevant discipline or 4 years additional experience in lieu of degree.

  • Ability to obtain and maintain a required DOE security clearance.

  • Minimum of 10 years of experience designing, analyzing, configuring, testing, and supporting software solutions.

Required Skills:

  • Experience conducting research, interviews, and job shadowing.

  • Experience modeling systems and business processes.

  • Experience on systems development projects.

  • Familiarity with processes related to IT operations and product development projects.

Desired Skills:

  • Business Relationship Management certification.

  • ITIL Foundations Certification o Familiarity with Lean, Lean IT, or Lean Six-Sigma.

  • Familiarity with Service Management.

  • Familiarity with Enterprise Architecture.

  • Excellent communication and organization skills.

  • Familiarity with Quality Assurance, Contractor Assurance, or Operations business domains.

  • Experience with Agile software development methodologies.

  • Project management skills, including the ability to lead IT projects.

  • Strong teamwork skills and effective interpersonal and communication skills.

  • Proven analytical and problem-solving skills.



SAIC Overview:SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAICs approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit For information on the benefits SAIC offers, see ( My SAIC Benefits. EOE AA M/F/Vet/Disability

Job Posting: May 17, 2018, 8:56:40 PM

Primary Location: United States-NM-ALBUQUERQUE

Clearance Level Must Currently Possess: None

Clearance Level Must Be Able to Obtain: DOE L

Potential for Teleworking: No

Travel: None

Shift: Day Job

Schedule: Full-time